Why can't I connect to the wireless network with my Zune?

Hey, I have a problem with my Zune. Every time I try to wireless sync it says “Cant Connect to the network” and I have everything required! why does that happen?

Answer #1

Hi,

Here are two options you should try (both settings on your router):

-Turn off the “802.11e QoS” Protection on your router -Set your router’s wireless mode to mixed 802.11b/g instead of just 802.11g

Both of these have helped others in the past, according to Zune’s help board.

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