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Two reasons - one they are just saying what they need to say to get the other person to not be mad and they know that its what they want to hear. Or they honstly meant the apology at the time, but were only human and everyone makes mistakes. Ive apologized and truly meant it before and then made the same mistake plenty of times, im only human and i have my faults.
they dont kno the deffinition of sorry.....they're just trying 2 save themselves.