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Cartlidge piercings- infection

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My cartlidge piercing is infected and swollen shortly after getting it pierced. Is the redness and swelling normal? I have cleaned it well I think. I did play tennis and sweat a bit, but cleaned it that night. also, I didnt realize you should wear your hair back for a while until its healed, but other than that I have taken good care of it. my lobes got infected and had bumbs on them, even though they were done with a needle and by a professional, and so maybe my ears heal slowly? Basically my question is if this is normal?!