Why won't my itunes give me the option to sync(I have a new ipod that I'm trying to sync my music to)?

By the way, I downloaded the latest version of itunes. Please help me, I bought this new ipod and now its not even letting me do anything with it :( It’s an ipod touch, just like my old one.

I plug in the new one and itunes comes up but there is no option to sync, and when I click on the “ipod touch” so that I can try to sync it, it says “We could not complete your itunes store request. A secure network connection could not be established. Check that your computers date and time are correct and try again.” I did check the time and date and fixed it but it still doesn’t work. Any ideas? :(

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Answer #1

Try restarting your computer, search around on the iTunes, restart your iPod, call or go to where you bought your iPod and ask them for help. Hope this helped!

Answer #2

Thanks for the ideas, I’ve done all of those except call the company. It’s been hours and it still hasn’t worked for me. Ugh. Thanks for the ideas though, I think I’ll have to try and call the technical support or something.

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Why won't my itunes give me the option to sync(I have a new ipod that I'm trying to sync my music to)?

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