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What wrong with norton? or msn?

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Well I had like some weird pop-ups appearing out of no where and I think my laptop got something so I quickly got norton 360 and downloaded it (security system) now my msn won't work :\ I mean the windows live messenger...it was the updated kind but I don't know why it won't work! and ebuddys all messed up for some reason to.. does anyone know how to fix either msn or ebuddy or even whats going on here? :P any other suggestions would be cool too! thanks ! :D