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My msn im won't let me sign, what can I do to get on it?

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Ok, well I don't think I've had this problem with my msn before but when I click on "sign in" it says it not able to put meonor something like that, then I go to troubleshoot and click the repair buttons and then it says error 80048820 has occured and that it says its something to do with my firewall or proxy settings.. About a week ago I couldn't get onto my internet because there was a problem withmy norton security firewall... Is there a link between what happened and my msn not letting me online? Cheers guys.. I aint a computer kinda guy so thanks for the help!!