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How do I get a profile picture on here?

Does anyone know how to get a profile pic on here, because every time I try, it says to enter a caption and I do that every time! I don’t know why it’s not working.

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Answer #1

HI there!

Was the image a jpg, gif, or png file format? It needs to include one of those as the file name, eg: myimage.jpg myimage.gif myimage.png

Those would work - if it wasn’t labeled correclty, our system wouldn’t have been able to upload it. The caption needs to be at least three characters long, for example, my caption for my profile pic is my username, which I’d recommend you use as well.

Hope that helps, if it doesn’t, can you kindly copy / paste the exact error message you got in the this discussion, so our engineer can look into it?

thanks!

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