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Did I embarrass my boss in front of customers?

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On Tuesday, they called me and said not to come in bc they've overscheduled and it wasn't busy. It turned out they also called lots of other people and told them not to come in. Labor was just too high. However, I was paranoid and thought it was bc I made her mad on Monday. I went in and tried to apologize to her. What sounded to me like, "I'm sorry I didn't mean to make you mad" sounded to everyone else like, "I'M SORRY I DIDN'T MEAN TO MAKE YOU MAD!" I was too loud and sounded like I panicked or something. Customers assumed she was abusing me and called to complain about her. She got into trouble with corporate, had to bail herself out, and refused to schedule me until I could prove I could behave myself. She said I could call back next week and check to see if I have any hours back.

Thing is, is that even necessary? I know I got her into trouble, but I didn't make the customers call to complain about her. Besides, I wasn't even aware I was loud bc I just got a natually loud voice. That gives them even less reason to hold it against me. So why did they? What about the fact that I been at this job for a year and generally did good up till that point? She even accused me yesterday of screaming at her on Tuesday just because I was loud. They didn't even let me work the rest of this week. She didn't accept my apology for "embarrasing" her bc it was just too serious. I made her and the business look THAT bad.

Quite honestly, I didn't even know what was going on till yesterday when she told me. I just wanna know, was it really that bad? Did I really deserve this consequence?