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like, i erased the user person. but it still says that the master account is there?
I'm not sure if you can erase the user account, but try to make another user account, and select the account selection that says;" MAKE THE MASTER ACCOUNT" Or you can try to put in your password to the master account to change the settings. And then you have the choice to erase the master account. TRY AN SEE IF THIS WORKS! IT WORKED FOR MINE!, AND THEN MY BROTHER CHANGED IT. BUT I WATCHED HIM WHILE HE DID IT SOOO.... YEA. LOL
Try contacting the product maker, maybe they can help
im sorry but that just made no sense to me.