computer crashed and wont start, help!!! will a restore Cd work?

ok thanks guys on my last question about my computer having trouble because it kept freezing and crashin and now it wont even start. it says windows failed to start, im on my friends computer and she said I got a virus. and we order a restore CD for it, do you think that will work?

Answer #1

yeah but my computer wont even let me get into windows. so hows it going to install if it dont let us get in? or does it just work like that?

Answer #2

yes pop ure cd in ure computer and then install it and after it finishes it should work ohhh and ure like hella hot by the way

Answer #3

where did you order the restore cd from?

Answer #4

from gateway

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