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Why is Cisco freezing my computer?

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I live in the dorms at my university and I have to log in to cisco to access the network here. It worked fine for a month then my computer started freezing, usually when on Youtube or Netflix or Skype, but every once in awhile it will freeze no matter what, I just have to wait it out and it starts working as usual again. I went home for a weekend (no cisco) and it worked fine. How do I fix this? It is getting really annoying.