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Can anyone help me find information on herpes products?

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My boyfriend noticed a rash on his penis so he went to the doctor and the doctor said it was some sort of allergic reaction, so he changed soap, laundry soap, cologne, etc. to see if it would help. The rash started to get darker so he went to the doctor again, his doctor said it's herpes. So he ended up giving him pills to take for it, he took the pills as instructed, he's been done the pills for a week now and it's not getting ANY better. Could the doctor be wrong about what it is, or put him on the wrong kind of medication? His doctor seems a bit weary about it and uncertain, my boyfriend told me.

Him and I are going to the clinic on Monday for a second opinion but I was wondering if anyone on here knows any type of cream or something that will help at all?

We were going to have sex but the second he put the condom on it started hurting because of the pressure, so we had to stop and obviously aren't going to go unprotected especially with this outbreak he's having.

Is there anything we can do, like any over-the-counter stuff that could help for the time being? I had my pap on Wednesday and the doctor said everything is looking good in there for me.