Why won't my Zune work???

Okay so I guess my Zune needed to be updated? And my sister did it for me and now all my music is gone and I tired to put it back and it just won’t work. Does any one else have a Zune? Btw it’s a Zune HD. Helppp Meee Pleaseee!

Answer #1

Is your computer recognizing your Zune? Does the Zune icon light up in the program when you plug it in? If not, first try restarting your computer, if it still doesn’t check the Zune site, it happened to me when I first got mine and there are certain steps you have to go through to get your computer to recognize it.

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