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Social service cases, would they contact you?

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If a case was opened with social services and they came out to see you told you that they had no concerns and that once they had had a chat with your midwive to confirm that you have been attending all your appointments and then they was closing the case but every time you contact them asking them to call you and they dont do you just carry on as you are and presume that the case is closed because if it wasnt they would be in contact with you or do you just go on stressing thinking that it is still open? Please help