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my gosh thank you so much for the info but being an extreme novice in the area of pc. half of what you said to me went right over my head. I know I have a 56K modem. and am not sure if that is what you were refering to when you said the speed. I have had a prob. with the dsl since I first installed it. I have my pc connected directly to the dsl. but my husbands is used by the router. I guess I have to find someone who can actually sit and play with this entires system for the day. dell doesnt seem to help and verizon. puts the blame on dell. its a catch 22. no one seems to know the answer. I thank you for taking the time and trying to help me. will keep you in mind for any contracting questions. I might have. I am a bit of a do it yourselfer. honestly, can say I do more then my hus. have almost every tool invented. not a pro at it. but for a woman I think I hold my own. again. thanks so much. and god bless — End Original message —

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