How can I get the name of my printer to come up so I can print?

We have a new computer installed and the printer is hooked up and turned on and everything, but in the box where you select ur printer- it’s not there. So how can i fix this problem???

Answer #1

Try connecting the cord that came with the printer onto the computer. Then insert the installation disk. The rest of the steps should come onto the computer screen. Then after the installation in done, do a test print.

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