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laptop errors.

how come my laptop keeps shutting down by itself and then restarts, but before it shuts down, it saves all my work, but im really worried, because 2 days ago, it happend like 5 times in a day! some say its caused by virus, but I have an anti virus, an original kaspersky 2008! so whats wrong?? can anyone help ??

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Answer #1

Each anti-virus is different. They will not allpick up all viruses. Could be some other form of unwanted nasties. I use Spybot Search + Destroy, and Avast Antivirus. They work good and are free. I would be surprised if it wasnt a virus or some form of unwanted nasty.

Answer #2

Are you sure that your laptop is not just downloading windows updates and then restarting on its own? Because it does that unless you manually postpone the pop-up countdown to when it’ll restart.

Answer #3

If you recently have windows service pack three, Restore your computer to before that time. Pack 3 causes all kinds of problems for a lot of people who download it. Other than that your windows xp has broken internally, ( Meaning you need to reinstall at as a clean install or repair it. ) Or it is a virus. Other than those three I have no clue what it is. But leave the reinstall for a last resort…

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