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When I try and take the videos off, they'rre just blank files and when I try and play them they don't work :(
You have a analogue camcorder so you need to convert the video to digital.
Plextor, Pinnacle, and I think Jazz do converters not that expensive about $80 ish. youplug the one end into your USB port and the other into your camera's A V out, and off you go.
Good luck http://funadvice.com/r/bqkd1a90i19
What application are you using to retrieve the video off the camera? What kind of camera is it?
