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Why didn't the dye work in my hair?
I was trying to dye my hair from dark brown to a little lighter and the only thing that took were my roots.
Color can’t lift color. You have to bleach it to blond before you can use a color that’s lighter than the color you have.
ok wats ur question here?
You cannot lift artificial color with artificial color. You have to strip it or bleach it to get the color out.
Do this with a professional. If you have any more questions, read through the posts, this issue pops up just about every day.
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