Bebo was acquired by AOL for 850 million dollars recently.
If they didn't invest SOME money in customer service, then why would you use their site? Try youtube instead - Google wants to "do no evil" and I for one believe them :)
We're proactively trying to make the world a better place if you read the 'about us' page. None of the comparable sites (bebo, myspace, etc) can make that claim.
go to the video part on your profile. then press favourites.
next press the cross and press delete.