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Not sure about a complaints adress, but they have a suppot page on the website at this link http://funadvice.com/r/3l0jov6d3k depending on the nature of your problem, I think your best bet is to call technical support or sales support.
http://funadvice.com/r/3l0jov6d3k All the information you need should be on that page
Gah, I go away for a few minutes and get beaten to it :P
At least we're on the same wavelength :)