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Speakers wont work?

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I just got my computer back from giving it to an expert to get rid of viruses, and my speakers don't work.

I've done pretty much everything, they're plugged in everywhere correctly, they're lit up so they are on, the volume and master volume is all the way up, and they don't work?

I've been to control panal, Sounds Speech and Audio Devices, then Sounds and Audio Devices, And at the top part under volume it says "No Audio Device"

but there is? Please help. I can't do much without sound =(