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Well,I don't know how the SIMS series work,but I am a PC gamer so I might be of some use :] Okay,uhm...when you download them,have you tried just placing the downloaded DLC in the game directory? Or does it apply the DLC kinda as a patch? I really don't know wtf to do .-. Well,just tell me what comes up when you download it? I'm not your best bet on your problem,you'd have a better chance with forums,but if you can reply to me telling me if it's Manual patching or automatic patching,that will be a great help =]
If your having a problem EA can help you support.ea.com/chat this is a Live Support for EA, You will be put through to a EA team member and you can explain your problem
I couldn't get mine to eather