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After months of playing just fine, I can't log in. I've uninstalled my the flash player and reinstalled it dozens of times, I've cleared the cache and history. Nothing is working. Other people have not problems so it's not on Webkinz end. When I try it with the flash installed, I get a blank white page with error on page message at the bottom. Then when I uninstall the flash, I get as far as the home page but the log in button says, Download Adobe Flash Player and it takes me to the site to download it. It's a vicious circle!! Help me please,
Using the URL http://www.webkinz.com/us_en/ was a workaround for me. It appears that Webkinz was having a problem either reading or setting my cookie to determine the proper language. This URL bypasses this process. I can log on with other accounts on my same computer (I am using Windows XP) but this issue only impacts my account. I would think it must be an IE setting then but I compared the settings and they are the same. This started after I installed IE7 so could be related. Appreciate any insights from others...
I AM TO HAVING PROBLEMS LIKE I TRY TO LOG ON MY NEW WEBKINZ AND IT WOULD ONLY LET ME GO TO THE FIRST PAGE.SO I WOULD REFRESH MY COMPUTER AND MY ADOBE FLASH PLAYER I tried EVERYTHING BUT IT JUST WONT WORK.IM THIKING ABOUT NOT PLAYING ON IT NO MORE BECAUSE IF I HAVE TO DO THAT ALL THE TIME.
I too am having the same problems. Exactly matter of fact. I wrote to customer service in hopes to find an answer soon. It HAS to be on their end. Looks like we have done everything and it's good to know we aren't alone!
I too am having the same problems. Exactly matter of fact. I wrote to customer service in hopes to find an answer soon. It HAS to be on their end. Looks like we have done everything and it's good to know we aren't alone!
I try to become a new member but it won't show me the whole screen! Is it the flash player or what? PLease help me!
A couple of people on this site are having problems with it? Maybe there's something going on at their end?
Yup - Same problem for me. I would contact their support, BUT I HAVE TO LOG ON TO DO THAT!!!
try this website. http://www.webkinz.com/us_en/
