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why are his headaches so bad?

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my friend has been having huge headaches on a daily basis so he wen to the doctor and the doctor just said it was genetics and sent him off with a prescription. the medication it not helping at all. it just keeps getting worse. i know doctors are professionals but i think he needs to look at some other angles. any ideas of what he can say to the doctor to possibly trigger him to do so? please help :( he is miserable.