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whats wrong with my hamster

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Okay. My16 month old female hamster has an eye infection where around her eyes its all red and she can't open them. About 2 weeks ago we went to the vet to see what they said and they said we only need to clean it with warm salt water (which doesn't work) we also cleaned it with other things, but i don't know the name of them.Ever since it hasn't improved and she still can't open her eyes. MAIN PROBLEM. A few days ago my hamster started to stop being active and now doesn't move. She can't eat and we have to give her food to her mouth and when we do she can't even use her paws to help her. She doesn't have the energy to clean herself and you can tell because her fur and paws are FILTHY. We've tried to clean her a tiny bit but it was best to leave her be. She's not drinking either which is a huge worry to me.

My friends and i have been researching and found that most hamsters with the same case HAVE died. Also when a hamster goes cold it sometimes means its going to die in 24 hours- she went cold half an hour ago. We are taking her to the vet tomorrow but until then I'm not sure of what to do. I don't want to wrap her in a towel and place her on a hot water bottle because it has been told heating the hamster can sometimes speed up the process of it dying and i honestly want to see if the vet can help her tomorrow. Please don't say she is dead because she IS alive and she IS BREATHING. Thanks guys if you can help me and please don't leave any rude comments about it, thanks,