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I can't uninstall/install quicktime.

Asked by finalprayer about 1 year ago, 8 answers.

So whenever I try to install/uninstall quicktime, I get this message:

The gearture you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package...

QuickTime.msi in the box below.

I click ok, and I get this:

The path D:\DOCUME~1\Owner\LOCALS~1\Temp\IXP936.TMP\QuickTime.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package QuickTime.msi in a folder from which yuo can insall the product QuickTime.

...Uh...whats this mean, and is there anything I can do to get rid of this so I can install a new version so I can install the new version of itunes so I can use my ipod? lol...but yeah any suggestions/help? =(

Answered by mysterywolf on Oct 15, 2008, 07:46PM
2667 answers

If you're using Windows XP, go to Control Panel Add/Remove programs. Then uninstall Quicktime through that.

If you're on Vista, go to My Computer There will be tabs along the top, click on the one that says Uninstall or Change a Program. Then uninstall Quicktime through that.

Answered by alarena on Oct 15, 2008, 08:40PM
15 answers

The answer above is correct. But you may need to close all files associated with Quicktime. Start Task Manager, on Vista hit Cnt Alt Del and choose start Task Manager, look for any applications of Quicktime and close them. Then do as the other respondent advised. This should allow you to uninstall it. It is always best to install and uninstall through this method.

Answered by juangarces on May 26, 2009, 05:54PM

I am having the same problem and the above answers are not working.

Answered by ann12345 on Jun 12, 2009, 07:36PM

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

this is a valid link to download Windows Installer CleanUp Utility

I used it to delete remaining quicktime installation files which caused the same trouble with the reinstallation.

hope it helps! worked for me happy

Answered by satisfied_me on Jun 27, 2009, 02:36AM

Thanks ann12345 that prog worked fine and quick. Be carefull using the installer cleanup though. Looks dangerous and scary.

Answered by gustavom29 on Jul 20, 2009, 04:21PM

mine still doesnt work
can anyone please help!!??

Answered by aditiyan on Jul 31, 2009, 09:50AM

I have the same problem. I have tried everything and it doesn't work.

Answered by rave_sean on Aug 01, 2009, 05:53PM

download the same quicktime you have downloaded before.then extract it to any folders you want.copy the source from the extracted files.after that you can continue uninstalling it.hope it works.

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